contact us for a repair quote
For information on Nikon and Olympus repairs please call us at 860-272-2100.
Partner Programs Overview
Precision Camera & Video Repair has had a long tradition of developing repair programs to accommodate a wide range of customers. These include major retailers, photo specialty stores, business accounts, institutions, government offices, photo studios and camera clubs. To date, each program has been customized for each individual business model, offering our partners the most flexibility and simplicity. Now, Precision Camera's Partner Portal is intended to serve the needs of those customers with a regular volume of repairs but who do not, yet, require a highly customized program.
Precision Camera's online Partner Portal offers "credit card on file" and "approved for credit" partner accounts with the following features:
- Order Entry directly into our systems
- Repair Receipt printing,
- Online Status Lookup of in-process repairs,
- The ability to view Custom Tiered Pricing,
- Email Notifications throughout the repair process,
- An on site Customer Service Department, ready to help, Mon-Fri from 9:00 AM to 5:00 PM ET.
- Reporting capabilities
Additionally, our Partner Portal offers a secure administration module that allows users to edit Account Profile information such as, Contact Information, Billing and Shipping defaults, Credit Card information and Password information.
Pricing models are developed as flat rate prices based on volume, product types, and warranty mix.
Precision Camera holds more individual camera and video repair partnerships than any other repair facility. Our partnerships include all major manufacturers (OEM's): Sony, Canon, Nikon, Olympus, Fuji, Pentax, Ricoh and others.
Our level of experience reflects many years in the camera repair business. Although our roots are in the era of film cameras, we have managed to seamlessly transition to the digital age. Maintaining close relationships with our OEM partners has provided an ongoing source of technical training and custom test equipment for our camera repair technicians. Our partnerships with large retailers and third party warranty companies have given us visibility across all makes and models, which in turn have allowed us to hone our ability to repair rapidly and with high precision. We continue to grow and absorb new business without sacrificing attention to the customer.
Brief Company History
In the camera repair business for more than 60 years, Precision Camera has grown from a small family owned business to the largest camera repair facility in the world. Precision Camera is the market leader in camera and camcorder repair and the only service provider capable of offering a full-service, solution on most models of digital cameras and camcorders. Our corporate campus is strategically located in proximity to a major transportation hub -allowing for the efficient transfer of product. With a staff of almost 200, about half of which are repair technicians, Precision Camera has the largest team of highly trained professionals whose sole purpose is to deliver a suite of best-in-class service solutions.
To learn how you can benefit by joining the Precision Camera Partner Program, please Contact Us.