over 4 million repaired
we know your camera

get your FREE repair quote now

select make

select model number

Terms and Conditions:

Please read the Repair Terms and Conditions carefully. By submitting your product to Precision Camera & Video Repair, Inc., you agree that these Repair Terms and Conditions will govern the repair of your product by Precision Camera & Video Repair, Inc. If you do not agree to these terms and conditions, do not submit your product to Precision Camera & Video Repair, Inc.

  1. Repair Service: Precision Camera & Video Repair, Inc. will repair your product as described and for the estimated charges shown on our estimate form, email message, repair form or our online printed receipt page (unless such estimated charges are subsequently revised with your written or oral consent). When the product is covered by warranty or an extended service contract, Precision Camera & Video Repair, Inc. will perform repairs under the terms of such warranty or extended service, provided that you have presented satisfactory proof of the product’s eligibility for such repairs. You will be responsible for any additional charges applicable under or beyond your product’s warranty or extended service contract, including any applicable tax.

  2. Subcontractors: Precision Camera & Video Repair, Inc. may subcontract with other service providers for the repair of your product.

  3. Payment: Unless your product is repaired under warranty or extended service contract without any charge, you will promptly pay Precision Camera & Video Repair, Inc. the repair charges identified on any estimate form, email message, repair form or our online printed receipt page plus any additional charges subsequently agreed to by you. Your payment is due prior to the product being returned to you by Precision Camera & Video Repair, Inc. Unless specified otherwise, the estimated amount includes all parts, labor, any transportation required for the repair of the product, and any applicable tax. You may, in Precision Camera & Video Repair, Inc.’s sole discretion, be responsible for a diagnostic fee and/or return shipping charges, plus any applicable tax, if Precision Camera & Video Repair, Inc. inspects your product, provides an estimate for you, and you do not authorize Precision Camera & Video Repair, Inc. to undertake the repairs for the estimated charges. If Precision Camera & Video Repair, Inc. determines, while inspecting your product, that repairs are needed due to failures of parts that are neither supplied by the distributor nor distributor branded or are needed due to damage caused by abuse, misuse or misapplications, Precision Camera & Video Repair, Inc. reserves the right to return the product to you without repairing it, and may hold you responsible for a diagnostic fee and return shipping charges, plus any applicable tax.

  4. Unanticipated Labor/Parts: If the requested repairs require labor and/or parts not specified on our estimate form, email message, repair form or our online printed receipt page Precision Camera & Video Repair, Inc. may seek your approval to revise the estimate. If you do not agree that Precision Camera & Video Repair, Inc. may revise the charges, Precision Camera & Video Repair, Inc. may return your product and hold you responsible for a diagnostic fee and/or return shipping charges, plus any applicable tax.

  5. Parts: In repairing your product under your product’s warranty or extended service contract, Precision Camera & Video Repair, Inc. may use new, used or reconditioned parts, as permitted by the terms of such warranty or extended service contract. If repairing parts outside of the warranty or extended service contract, Precision Camera & Video Repair, Inc. may use new, used or reconditioned parts. Precision Camera & Video Repair, Inc. will retain any replaced part as its property, and the replacement part will be your property. Replaced parts may be repairable and are exchanged or repaired by Precision Camera & Video Repair, Inc. for value. To the extent permitted by applicable law, you hereby waive any right you may have to receive any replaced parts. If applicable law requires Precision Camera & Video Repair, Inc. to return a replaced part to you, you agree to pay Precision Camera & Video Repair, Inc. the additional cost of the replacement item.

  6. Disclaimer of Warranty: If Precision Camera & Video Repair, Inc. repairs your product under warranty or extended service contract, the repairs will be covered solely by the terms of the warranty or extended service contract and any applicable provisions of law. If your product is repaired outside of warranty and experiences the same defect as the original repair, Precision Camera & Video Repair, Inc. warrants (1) that repairs will be performed in a competent and workmanlike manner and (2) that all parts used to repair your product will be free from defects in materials and workmanship for a period of ninety (90) days from the date of the original repair, unless otherwise specified by Precision Camera & Video Repair, Inc. If the same defect exists in the product or a replacement part during the part’s warranty period as identified in the preceding sentence, in its sole discretion, Precision Camera & Video Repair, Inc. will (1) repair the product, using new, used or reconditioned parts, (2) replace the product with a new, used or reconditioned equivalent, or (3) refund the original repair charges. PRECISION CAMERA & VIDEO REPAIR, INC.’S LIABILITY FOR ANY AND ALL WARRANTY CLAIMS SHALL IN NO EVENT EXCEED THE PAYMENTS RECEIVED BY PRECISION CAMERA & VIDEO REPAIR, INC. FOR SERVICES PROVIDED ON THE ORIGINAL REPAIR. THIS WARRANTY AND REMEDY ARE EXCLUSIVE IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED, WITH RESPECT TO THE REPAIR PARTS. PRECISION CAMERA & VIDEO REPAIR, INC. SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES WITH RESPECT TO THE REPAIR PARTS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. IF PRECISION CAMERA & VIDEO REPAIR, INC. CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES UNDER THIS LIMITED WARRANTY, ALL SUCH WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY.

  7. Limitation of Liability: PRECISION CAMERA & VIDEO REPAIR, INC. IS NOT RESPONSIBLE FOR ANY FAILURES OR DELAYS IN PERFORMING UNDER THIS AGREEMENT THAT ARE DUE TO EVENTS OUTSIDE OF ITS REASONABLE CONTROL. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, THE STATE OF CONNECTICUT, THE BOARD OF DIRECTORS OF PRECICION CAMERA & VIDEO REPAIR, INC. AND THEIR OFFICERS, AGENTS, AND EMPLOYEES WILL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE PERFORMANCE OR OMISSION OF ANY REPAIR SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFIT (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF REPUTATION; LOSS OF OPPORTUNITY; LOSS OF USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF DATA; OR ANY COSTS OF RECOVERING, PROGRAMMING, OR RESTORING ANY PROGRAM OR DATA STORED ON YOUR PRODUCT OR ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON YOUR PRODUCT. PRECISION CAMERA & VIDEO REPAIR, INC. SPECIFICALLY DOES NOT WARRANT THAT IT WILL BE ABLE TO (1) REPAIR OR REPLACE YOUR PRODUCT WITOUT RISK TO OR LOSS OF PROGRAMS OR DATA, OR (2) MAINTAIN THE CONFIDENTIALITY OF DATA. IF ANY PRODUCT SHOULD BE DAMAGED OR LOST WHILE IN PRECISION CAMERA & VIDEO REPAIR, INC.’S CUSTODY, PRECISION CAMERA & VIDEO REPAIR, INC.’S LIABILITY WILL BE LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE AFFECTED PRODUCT. PRECISION CAMERA & VIDEO REPAIR, INC.’S LIABILITY FOR ANY AND ALL DAMAGE SHALL IN NO EVENT EXCEED THE PAYMENTS RECEIVED BY PRECISION CAMERA & VIDEO REPAIR, INC. FOR SERVICES PROVIDED PURSUANT TO THESE TERMS. THE REMEDIES SET FORTH HEREIN SHALL BE YOUR SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH BY PRECISION CAMERA & VIDEO REPAIR, INC. UNDER THESE TERMS AND CONDITIONS.

  8. Backup of Data and Information: Precision Camera & Video Repair Inc. is not liable for loss or corruption of data or your confidential, proprietary or personal information or removable data. Before you bring in your product for any repair service, you should make a backup copy of your data and remove any confidential, proprietary or personal information and removable media such as memory cards.

  9. Abandoned Product: If you have not claimed your product and paid all charges due within six months (180 days) after being notified by Precision Camera & Video Repair, Inc. that your product is available to be returned to you, Precision Camera & Video Repair, Inc. will consider your product abandoned. Precision Camera & Video Repair, Inc. will provide such notice to you at the mailing address, email address or phone number you furnished when you authorized the repairs. Precision Camera & Video Repair, Inc. may dispose of your product in accordance with applicable provisions of law, and specifically may sell your product without liability to you. Precision Camera & Video Repair, Inc. reserves its statutory and any other lawful liens for unpaid charges.

  10. Complete Agreement: These Terms and Conditions are the only ones that govern Precision Camera & Video Repair, Inc.’s repair of your product. No other oral or written terms or conditions apply, including any terms or conditions contained in any purchase order that you provide to Precision Camera & Video Repair, Inc. No one has authority from Precision Camera & Video Repair, Inc. to vary any of these Terms and Conditions.

  11. Personal Information: You agree and understand that it is necessary for Precision Camera & Video Repair, Inc. to collect, process and use your personal data in order to perform the service and support obligations under these Terms and Conditions.

  12. Governing Law: The laws of the State of Connecticut will govern this Agreement.